To maintain a leading position in the Hydraulic Services industry McPherson Plumbing ensures their Quality Assurance certification remains the upmost importance at all levels of the business. From apprentices through to Management, all staff members undertake their day to day tasks in line with the McPherson Plumbing Quality manual.
McPherson Plumbing believes that understanding their clients' needs and expectations assists in producing high quality craftsmanship and a satisfied client from start up to completion of any project.
McPherson Plumbing strive to achieve high quality services in the Hydraulic Services industry by:
- understanding their client’s needs
- consulting with their clients to enrich their project requirements
- working with high standard products
- ensuring all employees are encouraged to enhance their skills by partaking in further training
- establishing and maintaining standards
In January 2005 our company was successful in gaining accreditation in AS/NZS/ISO 9001:2000.
Consequently we have been the subject of six monthly third party quality audits conducted by QMS Certification Services in order to maintain our accreditation.
Our safety plan, environmental plan and all associated documentation is also subject to this external audit as they form an integral component of our company quality and management systems.
Structured internal audits are performed to ensure ongoing compliance with and continuous improvement of our systems and procedures.